Privacy Policy

This is the web site of Urban Angler LLC

Our postal address is: 108 N. Washington Street, 2nd Floor  Alexandria, VA 22314
We can be reached via e-mail at: sales@urbanangler.com
Or by telephone at: (800) 800-2018

 

If you are on our mailing list you will receive our catalog, along with occasional newsletters and e-mails.

 

 

Your privacy is very important to us. We want you to understand our practices with regard to the collecting and using your information both online and offline, as well as the steps we take to protect this information. This statement applies to personally identifiable information collected from our customers. The term "personally identifiable information," refers to information that identifies a particular individual, for example the individual’s name, physical address, e-mail address, credit card number, and telephone number. In some cases, additional information such as consumer product preferences is associated with personally identifiable information. This information also becomes personally identifiable information for purposes of this Privacy Policy.

 

Your feedback is important and respected. For privacy related matters, please contact us with your concerns or suggestions.

 

Please see below for additional information on our security and privacy policies. 

We may collect the following personal information: (name, address, telephone number, e-mail address, credit card details) .

 

These details are collected when you place an order from our web site, join our mailing list at one of our retail store, purchase and/or receive a gift, or process a return or exchange item.

 

Aggregate Information
Our website collects some non-personal information during your visit to our site though it would not readily apparent to you. For example, when you come to our site your IP address is collected. Your IP address is associated with the place from which you enter the Internet like your ISP (Internet service provider). This information is not personally identifiable and we do not combine this type of information with any personal information.

 

In our effort to provide you with the best possible shopping experience and fulfill your orders per your instructions, we use your personal information for the following:

Aggregate information is collected from our customers in a manner that does not personally identify any individual. We track the pages, articles, and other documents accessed on our web site. This aggregate information is non-personal and is used to revise and improve our web site, keeping it more interesting to our visitors.

 

At times we may share information, including your e-mail address, with carefully selected third-party advertising partners. In these cases, the data we provide is anonymous, without any of your personal information. No additional personally identifiable information is shared in this process. 

The above policies, notwithstanding, we reserve the right to disclose your personal information to third parties if we are required to do so by law. Other exceptions may include protecting the company's rights and property, investigating reports of fraud, or protecting against unauthorized use of our web site.

 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site promptly, notifying you of the changes and providing you with the ability to opt out of these new uses. If you are concerned about how your information is used, please check back at our Web site periodically.

With respect to security, we use current industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that has been collected on our site.